Welcome to Online Carte! These Terms and Conditions (“Terms”) govern your use of the website https://onlinecarte.com/ (“Website”) and the services provided by SYMN Solutions Private Limited (“Company,” “we,” “us,” or “our”). By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our Website.
1. General Information
Company Name: SYMN Solutions Private Limited
Address: Shop No 1 PN 69/78, VT Road Mansarovar, Jaipur, Rajasthan
Email: symnsolutions@gmail.com
Phone Number: +91 6290 710 691
These Terms apply to all users of the Website, including but not limited to customers, vendors, and browsers.
2. Eligibility
By using this Website, you confirm that you:
- Are at least 18 years of age or have the consent of a parent or guardian.
- Have the legal capacity to enter into binding agreements.
- Will use the Website only for lawful purposes.
3. Products and Services
A. Product Descriptions
We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content on the Website are error-free, complete, or current.
B. Availability
Product availability is subject to change without notice. We reserve the right to limit quantities or discontinue any product at our sole discretion.
C. Pricing
- Prices for products are subject to change without notice.
- We reserve the right to correct pricing errors or cancel orders affected by such errors, even after order confirmation.
4. Orders
A. Order Confirmation
After placing an order, you will receive a confirmation email or SMS. This does not constitute acceptance of your order. We reserve the right to accept, modify, or cancel orders at our sole discretion.
B. Order Cancellation
We reserve the right to cancel any order for reasons such as stock unavailability, inaccurate pricing, or suspected fraudulent activity. Customers may cancel their orders before shipment by contacting us.
5. Payment Terms
- We accept payments through secure payment gateways.
- Customers are responsible for providing accurate billing and payment information.
- In case of payment failure, we reserve the right to cancel the order.
6. Returns, Refunds, and Shipping
Please refer to our Refund and Return Policy and Shipping Policy for detailed terms on product returns, refunds, and shipping.
7. User Accounts
To access certain features of the Website, you may need to create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials.
- Providing accurate and updated account information.
- All activities performed under your account.
We reserve the right to terminate or suspend accounts for any violation of these Terms.
8. Intellectual Property
All content on the Website, including but not limited to text, images, logos, and graphics, is the property of SYMN Solutions Private Limited and is protected by intellectual property laws. Unauthorized use of any content is strictly prohibited.
9. Prohibited Activities
While using the Website, you agree not to:
- Engage in fraudulent or unlawful activities.
- Disrupt or interfere with the Website’s functionality.
- Misuse content or infringe on intellectual property rights.
- Use the Website for unsolicited advertising or spam.
Violating these rules may result in the suspension or termination of your access.
10. Limitation of Liability
To the fullest extent permitted by law, SYMN Solutions Private Limited shall not be liable for:
- Any indirect, incidental, or consequential damages arising from the use or inability to use our Website or services.
- Errors or inaccuracies in product descriptions, pricing, or availability.
11. Indemnification
You agree to indemnify and hold harmless SYMN Solutions Private Limited, its affiliates, and employees from any claims, liabilities, damages, or expenses arising from your use of the Website or violation of these Terms.
12. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of the Website constitutes acceptance of the updated Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us:
Company Name: SYMN Solutions Private Limited
Address: Shop No 1 PN 69/78, VT Road Mansarovar, Jaipur, Rajasthan
Email: symnsolutions@gmail.com
Phone Number: +91 6290 710 691
Thank you for choosing Online Carte! We look forward to serving you.